Legal Document

Ek777 com's Privacy Policy – Your information is completely secure

This page explains in detail how ek777 com collects your personal information, how it is used, and how it is kept secure. Your privacy is our top priority.

Last updated: January 2026
SSL encryption
Secured
Data is never
Never Sold
KYC information
Secure
To third parties
Not shared

Why is your information safe at ek777 com?

We protect your privacy through world-class technology and transparent policies

Encrypted data storage

All your data is protected with 256-bit SSL encryption. Payment details, passwords, and personal information are never stored in plain text.

Your data is never sold

Ek777 com never sells your data to advertisers or third parties. Your information is used solely for service delivery and security purposes.

Identity verification security

Your national ID or passport details submitted during the KYC process are stored with the highest level of security and safely retained after verification.

Cookie controls

While we do use cookies, you can update your cookie preferences at any time. You always have the option to opt out of non-essential cookies.

Right to access & delete your data

You have the full right to view, correct, or request deletion of your own data. Contact support and action will be taken within 30 days.

Marketing opt-out

You can unsubscribe from promotional emails or SMS at any time. ek777 com never sends marketing communications without your consent.

This privacy policy explains how your personal information is handled when you use the ek777 com platform. By using the platform, you agree to this policy.

1 Introduction & scope

Ek777 com (referred to as "we" or "the platform") provides online Sports Betting and gaming services in Bangladesh and international markets. Your trust means everything to us, and we are fully committed to protecting your privacy.

This privacy policy applies to the ek777 com website, mobile app, and all digital platforms. It takes effect whenever you register, log in, or use our services.

This Privacy Policy governs our Terms & Conditions-. Reading both documents together will give you a clear and complete understanding of ek777 com's full policies.

2 What information is collected

Ek777 com only collects information that is strictly necessary — nothing more. The table below outlines what data is collected and under what circumstances.

Data type When it is collected Purpose
Name, date of birth, email, phone At registration Account creation & communication
National ID / Passport During KYC verification Identity verification and legal compliance
Payment details (Mobile Pay/Nagad number) On deposits & withdrawals Processing transactions
IP address, device information On every visit Security & fraud prevention
Betting history & transaction logs While using the platform Dispute resolution & account management
Cookies & browser data On website visits Service improvement & personalisation

Automatically collected data

When you visit ek777 com, certain information is collected automatically. This includes your browser type, operating system, referrer URL, and time spent on pages. This data is used to improve the platform and resolve technical issues.

3 How your information is used

Ek777 com uses your information solely for specific, clearly defined purposes. Your data is never used for unrelated or extraneous reasons.

  • To create, manage, and secure your account
  • To process deposits, withdrawals, and betting transactions
  • To complete KYC verification and meet legal compliance requirements
  • To prevent fraud, money laundering, and other criminal activity
  • To provide customer support and resolve complaints
  • To improve platform services and develop new features
  • To send promotional offers and bonus updates (with your consent)
  • To monitor usage patterns and ensure responsible gaming

We never use your data for ad profiling or third-party marketing.

4 Data sharing policy

Ek777 com never sells your personal information. Data may only be shared in the limited circumstances outlined below.

Service provider partners

Trusted third parties are engaged for payment processing, identity verification, and technical services. These partners are only given the data they need to perform their specific function, and are bound by agreements that reflect our privacy standards.

Legal obligations

Information may be disclosed in response to a court order, government directive, or regulatory request. In such cases, ek777 com will make every reasonable effort to notify you.

Business changes

If ek777 com undergoes a major structural change (such as a merger), your information may be transferred to the new entity. In such cases, the same privacy policy will continue to apply.

ek777 com never sells or leases your data to advertisers, data brokers, or unrelated companies.

5 Cookie Policy

Ek777 com uses cookies on its website. Cookies are small text files stored in your browser that help improve our services.

Cookie Type

  • Essential cookies: Required for login sessions and security – these cannot be disabled
  • Functional cookies: Remembers your preferred language and settings
  • Analytics Cookies: Helps us understand which parts of the platform are used most
  • Marketing Cookies: Used to show relevant offers – you can opt out at any time

Cookie controls

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Data protection measures

Ek777 com applies industry-leading security measures to protect your data, covering both technical and organisational safeguards.

  • All data transmissions are secured with 256-bit SSL/TLS encryption
  • Data stored in the database is protected with AES-256 encryption
  • Two-factor authentication (2FA) is available to enable
  • Regular security audits and penetration testing are conducted
  • Automated 24/7 monitoring is in place to detect suspicious activity
  • Data access is restricted to authorized personnel only
  • Server data is regularly stored in encrypted backups

However, no internet transmission can be guaranteed to be 100% secure. Please keep your password safe and report anything suspicious to us immediately.

7 Your data rights

As an ek777 com account holder, you have certain fundamental rights over your own data. Contact support to exercise any of these rights.

  • Right to know: You can request to see what information we hold about you
  • Right to rectification: You can request corrections to any inaccurate information
  • Right to erasure: You may request deletion of your data under certain circumstances
  • Right to restrict processing: You can object to your data being used for specific purposes
  • Right to portability: You can receive your data in a machine-readable format
  • Marketing opt-out: You can request to stop receiving promotional communications

After receiving a request to exercise these rights, ek777 com will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests – you will be informed of the reason if so.

8 How long data is retained

Ek777 com does not retain any information longer than necessary. Retention periods depend on the type and purpose of the data.

  • Account data is retained for as long as your account remains active
  • Even after account closure, certain data may be retained for up to 5 years to meet legal obligations
  • Transaction and betting logs are retained for a minimum of 5 years
  • KYC documents are stored securely after verification and deleted once the legally required retention period expires
  • Marketing data is deleted as soon as you opt out

9 Children's & minors' privacy

Ek777 com is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we receive any information indicating that a user is under 18 years of age, that account will be immediately suspended and all associated data deleted.

If you believe a child or a minor you know is using this platform, please contact our support team immediately.

10 Third-Party Links & Services

The ek777 com platform may occasionally reference third-party services. These third parties operate under their own privacy policies, and ek777 com is not responsible for them.

  • Payment gateways (Mobile Pay, Nagad, Rocket) operate under their own respective policies
  • Live streaming or data providers may have their own separate privacy policies
  • We recommend reading the policies of any third-party services before using them

11 Privacy Policy updates

Ek777 com may update this Privacy Policy from time to time. You will be notified of any significant changes in advance via email or a platform notification.

  • The date of any changes will always be displayed at the top of the page
  • You will be notified 7 days in advance of any major changes
  • Continued use of the platform after policy changes constitutes acceptance of the updated policy

12 Contact & complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. We take every matter seriously and respond accordingly.

  • Email: support@ek777com.app
  • Live Chat: available on the platform 24/ 7
  • Response time: within 24 hours (email), within 3 minutes (live chat)

For answers to more general questions, visit our FAQ page View or Terms & Conditions Read.

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Your data is secure – play with peace of mind

Your privacy is our top priority at ek777 com. Open an account today under world-class security and enjoy the best betting experience.

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